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Service Culture
A Customer
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            The Profile My Style™
    Behavioral Style Assessments

The Profile My Style™ behavioral style assessments are
on-line tools to help you in both your professional and
personal life.  This outstanding tool is included for
participants in The Customer Focus™ programs.

If you want to accomplish more, make more sales, get
along with co-workers, build stronger customer or
client relationships, make better hiring decisions,
renew a personal relationship, or accomplish a myriad of
other goals, the Behavioral Style Assessment will help
you do that… and more!

By taking the
Behavioral Style Assessment you will learn
about the four dominant behavioral styles and which of
the four styles you are.  You will understand how to use
your style to help strengthen your relationships.  You
will also learn how to identify other people’s style and
the best way to interact and communicate with
them... and more.

In addition to the Platinum Rule Behavioral Style
Assessment, we offer other assessments that include:

DISC Styles - Behavioral Style
Leadership 360 - Leadership Skills
Social Styles 360 - Behavioral Style
My True Colors - Behavioral Style
Sales Effectiveness - Sales Skills
Time Management Skills
Team Goals - Team Management
Strong Suit - Team Management
Leadership 12 - Leadership Skills

To learn more about the Profile My Style assessments,
visit the website at
www.ProfileMyStyle.com.
"No matter who you are
or what you do, you are
your own Customer
Service department"
-- Shep Hyken
The Customer Focus™



"In the long run, no
matter how good or
successful you are or
how clever or crafty,
your business and its
future are in the hands
of the people you hire."
-- Akio Morita
Co-founder, Sony



"We are what we
repeatedly do.  
Excellence, then, is not
an act, but a habit."
-- Aristotle



"Great people, not
great strategies, are
what made it all work."
-- Jack Welch
Former CEO,
General Electric
711 Old Ballas Road, Suite 215
St. Louis, MO 63141
(314) 692-2200
info@TheCustomerFocus.com
www.TheCustomerFocus.com

The Customer Focus™ website ©2003 by Shep Hyken, CSP and Shepard Presentations, LLC
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