A Customer
Service Culture
A Customer
Loyalty Mindset
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              Other Resources

Below are some additional resources that may be of interest.  Keep
in mind that we cannot officially recommend these sites until we talk
to you and completely understand your needs.  Let us know if you
have any questions or if you would like to be on this list.  Our number
is (314) 692-2200.

Professional Speakers and Related Products/Services:
Mark Sanborn on leadership:  www.marksanborn.com
Scott Friedman on humor: www.funnyscott.com
Scott McKain has a great program called, "All Businss Is Show
Business" - and he's right:  
www.scottmckain.com
Mark LeBlanc works with people and companies who want to grow their
business and sell more products/services:
www.markleblanc.com
Mark Mayfield on humor- one of the funniest speakers I know:
www.markmayfield.com
Sam Silverstein has a program called  No More Excuses:
www.samsilverstein.com
Dr. Tony Alessandra speaks on behavioral styles.  One of the best
speakers you will hear:
www.alessandra.com
Customer Service Training Video from Engaging Training
Inspirational Speaker Tim Richardson speaks on wealth building and
creating "real" richness.  Read his list of "The Richest People In America" at
www.TheRichestPeopleInAmerica.com.


Shopping:
www.ebay.com.  There isn't a better place to find just about anything.
I've bought phone systems, artwork, music, birthday presents
and much more.  This isn't just for buying used stuff.
Jump On Deals is a site to find coupons and specials from many
different online stores.  You never know what you'll find on any
given day:  
www.jumpondeals.com

References and Research:
The Ezine Directory lists 2,000+ of the best ezines available
on the internet today:
http://www.ezinelisting.com
Hoovers Online is one of the best resources for learning about
companies and business.  
www.hoovers.com

Resources for Speakers:
Click here to see some of Shep's favorite resources for speakers.
711 Old Ballas Road, Suite 215
St. Louis, MO 63141
(314) 692-2200
info@TheCustomerFocus.com
www.TheCustomerFocus.com

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